Community rules

These rules apply to everything you send, post or list on Hailmo. The Terms are the binding text.

What is not allowed

  • Sexual content involving a child or child exploitation. See Child safety.
  • Sharing intimate images of someone without their consent, or threatening to. See Remove intimate images.
  • Threats, harassment, bullying, stalking and sharing someone's private details.
  • Hate speech and content that promotes violence or terrorism.
  • Scams, fraud, fake businesses, and pretending to be another person or business.
  • Spam and mass unwanted messages.
  • Selling illegal goods or services in the business directory.
  • Anything else that is illegal where you or the other person live.

Report and block

A message, person, group, channel, business or sticker pack can be reported from inside the app, and anyone can be blocked at any time. Both are always available, not hidden in a menu nobody finds. You can also write to support@respiresoft.com. In an end-to-end encrypted chat we can only see what you choose to send us.

What happens next

  • A person on our team reviews the report.
  • If the rules were broken we can remove content, limit or close the account, and on a business account take the listing down. This applies equally to personal and business accounts.
  • We tell the person what we did and why, and they can appeal within 14 days.
  • You can delete your own account at any time. See Delete account.
  • If you believe content breaks the law, for example because of a court order or a request from an authority, see Government requests.